Security Solution

The MoerLab® PC Tool is designed to enhance your interaction with our Bluetooth Auracast™ audio solutions. It provides a user-friendly interface that allows you to customize settings, manage connections, and optimize your audio experience. If you have any questions about how to use the tool or its features, you’re in the right place!

Here are some common questions we receive about the MoerLab PC Tool:

1. What is the MoerLab® PC Tool?
The MoerLab® PC Tool is a software application that allows you to manage and configure your MoerDuo™ Auracast™ Audio Transceiver and TV hearMore™ Bluetooth Auracast Audio Transmitter. (Currently, it's available for TV hearMore™ only). It provides options for adjusting audio sampling rate settings, updating firmware, renaming, and encryption.

2. How do I install the MoerLab® PC Tool?
Installation-free! Simply open the tool on a PC and connect the TV hearMore™ using a USB cable that is capable of data transmission, and you’ll be ready to go. 

3. Can I use the MoerLab® PC Tool with other devices?
The MoerLab® PC Tool is specifically designed for use with our MoerLab® Auracast™ TX products. While it may not be compatible with other brands, it excels in providing a seamless experience with our devices.

4. What should I do if I encounter a problem with the tool?
If you experience any difficulties, don’t hesitate to contact our support team. We’re here to help you troubleshoot and resolve any issues you may face.

5. Where can I get the tool?
Please request via email at support@moor-audio.com. Please note that the tool is exclusively available to customers who have purchased our products.


We hope this information helps you feel more confident in using the MoerLab® PC Tool. Remember, we’re just an email away if you have any further questions or need assistance. Your satisfaction is our priority, and we’re committed to ensuring you have a great experience with our products!